Leesburg Restaurants Protect Employees With “Ask for Angela” Program

Leesburg restaurants conducted an employee security initiative in April, “Ask for Angela,” a program meant to protect employees from assault by saying ambiguous, coded phrases.

Through “Ask for Angela,” Leesburg restaurants have begun providing support for their employees and ensuring their safety at their workplace. In the program, used only in emergency situations where employees are at risk of assault, employees say a phrase to call for help and receive it from another trained staff member.

Courtesy of Cate Magennis Wyatt (via Creative Commons)

Through “Ask for Angela,” Leesburg restaurants have begun providing support for their employees and ensuring their safety at their workplace. In the program, used only in emergency situations where employees are at risk of assault, employees say a phrase to call for help and receive it from another trained staff member.

Rishi Sundaram, Staff Writer

“Ask for Angela” was  founded by the Lincolnshire County Council in England in 2016 to protect employees at work. The Lincolnshire County Council observed that many of their employees felt uncomfortable in their workplaces, so they decided to create a solution that would protect employees against the worries of sexual assault. That’s when “Ask for Angela” was born — a program for employees who feel harmed or threatened, and its purpose is to help employees when they are in danger.

“Ask for Angela” is being implemented at Delirium Cafe and Loudoun Kitchen and Bar in Leesburg, Va. “Ask for Angela” allows employees to use an ambiguous phrase to call for help if they feel endangered or harmed by customers. When employees are threatened, simply saying the word “Angela” will alert surrounding people that the employee is in danger. The program is scheduled to be effective from April to mid-May. 

According to Loudoun Kitchen and Bar manager Ellie Kosovic, this program was successful at the Loudoun Kitchen and Bar. They partnered with the Loudoun Abused Shelter, Local Police Department, County Sheriff Department and Sexual Assault Response Team to launch the initiative.  Staff members were trained at the beginning on how to spot signs, intervene in uncomfortable situations, and help to have a safe bar atmosphere. “I really enjoyed the experience from the ‘Ask for Angela’ program,” Kosovic said.  “It was very helpful for the employees, especially intervening in uncomfortable situations.”   

Employees study the codewords and phrases on a poster so they can easily memorize and call for help when needed. The codewords should only be used at a time when employees are being assaulted or in danger. 

The ‘Ask for Angela’ program seemed to workout well. The employees were thankful for the protection they received, even if it was for a limited time. According to Kosovic, everyone in the Loudoun Kitchen and Bar seemed happy after working with the program and hoped to work with other programs which provide the same protection.
“The employees are also thankful for this opportunity to work with this marvelous program,” Kosovic said.